We are Trustpilot encourage all reviews - be they positive, negative or neutral.

We appreciate your feedback around negative reviews. Google may even display your review for a business when showing reviews.Hi Stephen, Thanks for sharing with us. We’re a Google partner, so your reviews on Trustpilot can be factored into Google seller ratings or Google Product Ratings. This allows businesses to share their great customer service reviews with more potential customers in a visually engaging way. Marketing – We have a feature for business users called the Image Generator that allows businesses to select a quote from a review, choose an image to use as a backdrop, and share it on their social media accounts and websites.This information comes from Trustpilot and is updated regularly, so older reviews are less likely to appear on their page. On their website – TrustBoxes are widgets that businesses place on their websites to display customer reviews.We receive hundreds of thousands of new reviews every day, so it's unlikely that your review will appear on our homepage.and if it does appear, it's probably for a very short time!Ī business may choose to display your review on their website, social media, or in their marketing. These change quickly, as new reviews are posted. Trustpilot homepage - We feature the latest reviews of different businesses on our homepage.Click on your profile icon in the upper-right corner of any Trustpilot page, then select My reviews from the drop-down list. My reviews - Every reviewer has a personal profile on Trustpilot, and every review you've ever written is collected under the My reviews section of your profile.Your review may appear in other places on Trustpilot. But don't worry – it's still there! Apply a star or language filter on the business's profile page to make it easier to find. This may push your review further down the page. Over time, the most recent reviews will appear above your review. This is the only place where your review is guaranteed to be displayed publicly.

You can always find your review on the business’s Trustpilot profile. Here you can find out where your review is located, who can read it, and how you can view it. It’s important to us that your voice is heard, so your review on Trustpilot might be displayed in several places.